How can organisations harness the power of AI to not just boost productivity, but to engineer more sustainable, purposeful and fulfilling ways of working?​ 

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AI isn’t just helping Malaysians work faster—it’s changing what work means for them. This is a key theme from PwC’s Global Workforce Hopes and Fears Survey 2025, which gathered responses from nearly 50,000 workers worldwide, including 1,291 from Malaysia.​ ​

This year’s survey reveals a critical paradox within the Malaysian workplace. Employees are embracing AI with remarkable speed and optimism, far outpacing many of their global peers. Yet, this technological leap forward is occurring against a backdrop of significant strain, marked by high levels of fatigue and financial pressure affecting the majority of the workforce.​ ​

Diving into the hopes and fears of Malaysia’s workforce, this report explores their evolving relationship with technology, career aspirations, and the skills they need to thrive. Most importantly, it establishes a clear path forward for leaders: a strategy focused on building trust, fostering a culture of continuous learning, and rewiring work to drive tomorrow’s reinvention and growth.​

The article was first published by PwC.

Photo by Israel Andrade on Unsplash.